Terms & Conditions
Terms&Conditions
CONDITIONS OF BOARDING
PETS CAN ONLY BE DROPPED OFF OR COLLECTED DURING OUR OPENING HOURS All YEAR:
Boarding fees are payable at the time animals are collected – cash or card payment only. Day of arrival and departure will be charged for. Christmas – A minimum charge of 5 days will apply.
All first time boarders are required to pay 20% non-refundable deposit of the entire boarding cost.
CANCELLATIONS: we appreciate unforeseen circumstances are sometimes unavoidable however, we do reserve the right to charge the full boarding fee if cancellations are made within two weeks of the arrival date.
Early collection: we reserve the right to charge full boarding fees for the original booking.
ONLY FULLY VACCINATED PETS WILL BE ACCEPTED
Go here to fill out our Boarding Contract online, or
Download the Browngates Boarding Contract form by hitting our logo below
(This will open a new window & you will have the option to print it off)